Position: Branch Manager
Company: Tshipi Noto
Department: Operations
Published: 04 December 2026
Job Location: Kwa-Mhlanga, Durban

 

Introduction:

Tshipi-Noto financial services is an Authorised Financial Service Provide FSP number 46767. Underwritten by Vodacom Life Assurance a licensed life insurer.

Tshipi Noto is currently in search of a Branch Manager to run operations for KwaMhlanga, Durban.

Job Purpose:

Lead the attainment of company strategic objectives at branch level by delivering financial results, superior customer experience and engaged staff to achieve sustainable business growth.

Qualifications:
  • Diploma in Business Management or any similar qualification
  • Valid Driver’s Licence with PDP
Experience Required:

At least three years’ experience dealing with the following:

  • Staff management, implement corporate culture and maintain a high level of employee morale to minimize turnover and maximize customer service satisfaction.

  • Develops a quality service to obtain the company’s growth objectives.

  • Responsible for ensuring deposit growth to obtain the company’s deposit growth objectives by promoting the company’s products and services. Monitors and make decisions on accounts.

  • Communicates and implements new ideas and marketing strategies within branch market area to improve sales, marketing, and staff development.

  • Develops individual and commercial business through expansion, retention, and development strategies.

  • Previous IR (Industrial Relations) experience and good knowledge of IR Procedures.

  • Excellent communication skills (both written and verbal).

  • Computer literate (MS Office).

  • Ensures branch compliance with audit and regulatory procedures.

  • Experience as a manager in a service-related industry.

  • Experience as a manager in funeral insurance/burial industry or related.

Technical and Behavioural competencies required:
  • Process Management.

  • Financial Results.

  • People Management.

  • Customer Experience.

  • Stakeholder Management.

  • Governance, Safety, Compliance.

 

Qualifying applications/CVs may be sent to hr@tshipinoto.co.za by not later than 10th December 2025.

 

Please note:

  • Qualifying applications/CV’s must be sent to hr@tshipinoto.co.za
  • Applicants who have not clarified the position or reference number on the SUBJECT LINE will not be considered).
  • Only shortlisted candidates will be contacted. If you don’t hear from us within 2 days after the closing date, please accept that your application was unsuccessful.
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